Burke Decor was once a popular online retailer for designer furniture, wallpaper, rugs, lighting, and home accessories. Its polished website and curated product range attracted homeowners and interior designers. In later years, however, the company became linked to complaints about missing orders, unpaid refunds, creditor disputes, and serious legal trouble.
Readers now search for Burke Decor mainly to learn whether it is still operating and what happened to customers’ money. The company is no longer running as the retailer people once knew. Its website stopped accepting orders in 2025, and an Ohio court entered a consent judgment on April 14, 2026, requiring Burke Decor, LLC and DH Decor, LLC to dissolve.
The closure followed problems reported from 2023 onward, including unfulfilled orders, refund delays, lender claims, a FedEx lawsuit, foreclosure proceedings, and an Ohio Attorney General case involving hundreds of consumers.
Snippet-Ready Definition:
Burke Decor was an online home décor retailer that closed after widespread order and refund complaints, financial disputes, asset foreclosure, and an Ohio court settlement requiring its related companies to dissolve.
Burke Decor Quick Guide
| Topic | Quick answer |
| Business status | Burke Decor is no longer operating as its former online retail business. A 2026 consent judgment required steps to dissolve Burke Decor, LLC and DH Decor, LLC. |
| Products previously sold | The retailer offered furniture, wallpaper, rugs, lighting, furnishings, and other home accessories. |
| Customer complaints | More than 350 consumers reported undelivered orders or missing refunds, with estimated losses exceeding $380,000. |
| Legal outcome | The court ordered $385,543.58 in consumer damages as part of the final consent judgment. |
| Website status | The Burke Decor website stopped accepting orders and removed most of its shopping content in April 2025. |
What Former Burke Decor Customers Should Do
- Save all records: Keep invoices, order confirmations, emails, payment statements, cancellation requests, and refund promises.
- Contact the payment provider: Ask the credit card company, bank, PayPal, or other provider whether a payment dispute remains available. The FTC recommends acting promptly when an online order never arrives.
- File an official complaint: Consumers can submit relevant information to the Ohio Attorney General or their own state consumer-protection agency.
- Follow official updates: Check court records and government notices rather than relying only on social-media posts or old Burke Decor website pages.
- Avoid recovery scams: Do not pay an unknown person or company that promises a guaranteed refund in exchange for an upfront fee.
Burke Decor at a Glance
Erin E. Burke founded Burke Decor in 2007. In an earlier company statement, she said the idea developed after she worked on a commercial project in post-Katrina New Orleans and struggled to find stylish décor and building products locally. The business was created to make designer products available online to customers outside major design centers.
The Burke Decor website sold sofas, tables, chairs, storage pieces, wallpaper, area rugs, lighting, mirrors, bedding, gifts, and decorative accessories. It presented itself as a curated home store for homeowners, designers, and hospitality clients.
By March 2025, the Ohio Attorney General described the company as having locations in Boardman, Ohio, and Los Angeles, plus an outlet in Youngstown. Its established image helps explain why many shoppers believed they were buying from a dependable national retailer.
Is Burke Decor Still in Business?
No. Burke Decor is not still in business in its former form. The website stopped taking orders and went offline during 2025. The April 2026 judgment required Burke Decor, LLC and DH Decor, LLC to complete formal dissolution steps.
A temporary shutdown is different from dissolution. A company may reopen after a temporary pause, while dissolution ends its legal existence after required filings are completed. Bankruptcy is also different: it is a court process for handling debt. Foreclosure allows a secured lender to enforce rights against pledged assets.
Erin Burke filed for personal Chapter 11 bankruptcy in June 2024, but Burke Decor itself was not automatically placed into bankruptcy. A federal judge allowed Ampla’s lawsuit to continue against the corporate defendants while it was stayed against Burke personally.
Old product pages, coupon listings, and social posts may remain in search results. They should not be treated as proof that the original Burke Decor website has resumed sales.
The Timeline of Burke Decor’s Decline
Customer complaints became increasingly visible in 2023, with reports of orders that did not arrive and refunds that remained unpaid. In March 2024, Burke Decor announced a restructuring plan and said it would improve shipping, staffing, customer service, technology, and supplier relationships.
In May 2024, lender Ampla filed a federal lawsuit alleging breach of financing agreements and fraudulent misrepresentations about the company’s finances. The claim was reported at about $6.4 million. Erin Burke filed for personal Chapter 11 protection the following month.
Federal Express sued in December 2024, seeking roughly $1.68 million in allegedly unpaid shipping charges. On March 19, 2025, Ohio Attorney General Dave Yost sued Burke Decor after more than 350 consumer complaints involving losses above $380,000.
In April 2025, business assets were offered through a secured foreclosure auction, and the website stopped accepting orders. The Ohio case reached a settlement in early 2026, followed by the final consent judgment on April 14, 2026.
Burke Decor Reviews and Customer Complaints
Later Burke Decor reviews commonly focused on orders that were charged but not delivered. Customers also described repeated shipping promises, poor communication, canceled purchases without completed refunds, and difficulty reaching someone who could solve the problem.
Online reviews can reveal a pattern, but each post remains an individual account. A Trustpilot review, Better Business Bureau complaint, or social-media comment is not automatically a legal finding. Customers may have had different products, order dates, payment methods, and communication histories.
The Ohio Attorney General’s case provided official support for the broader concern. The state reported more than 350 complaints and losses exceeding $380,000. The 2026 judgment later set consumer damages at $385,543.58.
The most accurate conclusion is that Burke Decor faced a large, documented group of non-delivery and refund complaints. Individual claims should still be described carefully unless they were admitted, proven, or included in a court order.
Unfulfilled Orders and Refund Problems
The central problem was that customers said they paid for products but did not receive them. Many purchases involved costly furniture, rugs, or décor with long delivery times. Buyers may initially have accepted delays, but concern grew when promised dates passed without clear updates.
Some customers said they canceled back-ordered items and then waited weeks or months for refunds. Others reported repeated messages saying a refund was being processed, although the money did not appear.
The state alleged that Burke Decor accepted payments, failed to deliver furnishings, and did not provide required refunds. It claimed violations of Ohio’s Consumer Sales Practices Act and the state rule covering failure to deliver.
Online furniture sellers depend heavily on trust because customers often pay large sums before delivery. Once buyers believed Burke Decor was continuing to accept orders while older purchases and refunds remained unresolved, confidence in the website fell quickly.
The Burke Decor Lawsuit Filed by Ohio Officials
Ohio Attorney General Dave Yost filed the Burke Decor lawsuit in Mahoning County Common Pleas Court on March 19, 2025. The case followed an investigation into consumers who said they paid for furnishings that never arrived.
The Attorney General’s Office said more than 350 consumers had reported losses totaling over $380,000. The lawsuit sought customer restitution, civil penalties, and an order preventing further violations. It alleged unfair or deceptive practices, including failure to deliver goods as promised.
A lawsuit complaint contains allegations rather than final findings. Erin Burke and the business later denied many of the state’s main claims while stating that Burke Decor was no longer operating.
The case ended through a consent judgment instead of a full trial. That judgment created binding duties and restrictions, but it did not require a court to decide every original allegation separately after a trial.
Lender Foreclosure and Financial Collapse
Ampla’s case showed that Burke Decor’s difficulties went beyond customer service. The lender sued Burke Decor, Erin Burke, Au Marche, LLC, Furnishings LA, LLC, and the U.S. Small Business Administration because of claimed interests connected to collateral.
Ampla alleged breach of a credit agreement and a later forbearance agreement, as well as fraudulent financial misrepresentations. It sought a balance reported at about $6.4 million. These were allegations, not final findings that every claim was true.
In April 2025, Burke Decor’s assets were listed for a private foreclosure auction under the Uniform Commercial Code. This type of sale allows a secured creditor to sell pledged collateral after default, subject to legal rules.
Public reporting did not clearly identify a buyer or provide a complete list of property sold. It is therefore more accurate to say Burke Decor’s business assets were offered at foreclosure than to claim every product, trademark, or record was purchased by a particular party.
Other Debts and Creditor Claims
Federal Express filed a separate case in late 2024, alleging Burke Decor owed $1,680,076 for shipping services, plus interest and legal costs. The claim increased concerns that unpaid operating expenses were affecting the retailer’s ability to deliver products.
Shipping and supplier problems can quickly damage an online furniture business. Large items are expensive to store and move. If carriers stop providing service, suppliers hold orders, or lenders reduce funding, delays can grow while older debts remain unpaid.
The FedEx case was later dismissed without prejudice. That means it ended in that form but was not necessarily decided on the merits, and the dismissal did not itself establish that no debt existed.
Burke Decor’s customer claims, lender dispute, shipping lawsuit, personal bankruptcy, and state consumer case followed separate legal paths. They should not be described as one single proceeding.
The Final 2026 Settlement and Company Dissolution
The most important current record is the April 14, 2026 consent judgment. It ordered Burke Decor to pay $385,543.58 in consumer damages to the Consumer Protection Section of the Ohio Attorney General’s Office.
The judgment also imposed a $150,000 civil penalty. Of that amount, $50,000 was suspended as long as the defendants followed the judgment. It required the defendants to take the steps necessary to dissolve Burke Decor, LLC and DH Decor, LLC and prevented continued business under those names.
This made the closure more than an informal website pause. Formal dissolution requires legal filings and the winding down of company affairs.
The judgment does not necessarily mean every customer will receive an immediate full refund. Distribution can depend on the settlement process, available funds, payment terms, and records held by enforcement officials. Still, it gives a clear answer: the original Burke Decor companies were ordered to end.
Burke Decor Owner Erin Burke
Erin E. Burke founded Burke Decor and served as its owner and chief executive. Her name appeared in the Ampla dispute, her personal bankruptcy, and the Ohio consumer-protection case because of her role in the business and related entities.
Her June 2024 Chapter 11 case was personal. The federal court ruled that the automatic bankruptcy stay protected her individually but did not automatically stop Ampla’s case against the corporate defendants.
The 2026 consent judgment binds the defendants through dissolution requirements, business restrictions, and financial terms. For accuracy, the judgment’s consumer-damages language specifically orders Burke Decor to pay $385,543.58, while other settlement duties apply more broadly to the defendants.
There is no need to speculate about Erin Burke’s private motives or finances. Company records, filed cases, and the final court judgment provide the useful facts readers need.
What Happened to Burke Decor Wallpaper, Rugs, and Furniture?
Burke Decor wallpaper, rugs, furniture, lighting, and accessories were part of a large online catalog, but no complete public list shows what happened to every item. Some goods may have been held by the company, while others may have remained with manufacturers, distributors, or fulfillment partners.
The 2025 foreclosure auction involved company assets and collateral, which may have included inventory. Public reports did not clearly identify the buyer or confirm exactly which products were included. Customers should not assume every undelivered item was sitting in a Burke Decor warehouse when the business closed.
Old products may still appear on resale platforms, archived pages, Pinterest posts, coupon websites, or other retailers’ stores. Another seller may legally offer the same brand or product through its own supplier.
Before purchasing an item described as Burke Decor furniture or a Burke Decor rug, verify the actual seller, stock status, payment protections, delivery terms, and return policy. An old logo or cached listing does not prove the former company is active.
What Former Burke Decor Customers Can Do
Former customers should keep order confirmations, invoices, payment statements, promised delivery dates, cancellation messages, refund emails, and screenshots. These records can show the amount paid and what the company promised.
Customers who paid by credit card should contact the issuer immediately and ask whether a billing-error dispute or chargeback remains available. Federal guidance generally says a written billing-error notice should be sent within 60 days after the statement containing the disputed charge was issued. Some issuers may still offer help in delayed-delivery cases. Debit-card protections differ, so customers should ask their bank directly.
Consumers may also check the Ohio Attorney General’s official case records or file a complaint. Those outside Ohio can contact their own state consumer-protection office. Anyone with an existing complaint should keep contact information current in case officials need additional documents.
Be cautious of private services promising guaranteed recovery or asking for an upfront fee to release settlement money. Results may depend on the payment method, order date, complaint status, state law, and funds collected under the judgment.
Conclusion
Burke Decor closed after years of reported non-delivery problems, refund complaints, creditor disputes, financial pressure, foreclosure proceedings, and state legal action. The Ohio Attorney General documented more than 350 consumer complaints and losses above $380,000.
The April 2026 judgment set consumer damages at $385,543.58, imposed a civil penalty, restricted future use of the company names, and required Burke Decor, LLC and DH Decor, LLC to dissolve. The former Burke Decor website is therefore not operating as the designer home retailer customers once used.
Old listings may remain online, but they do not show that the original business has returned. Former customers should rely on payment-provider guidance, official court records, and consumer-protection agencies rather than rumors, outdated promotions, or unsupported claims.
Frequently Asked Questions
Is Burke Decor still in business?
No. Burke Decor is no longer operating as its former home décor retailer. The 2026 consent judgment required Burke Decor, LLC and DH Decor, LLC to complete dissolution steps.
Why did Burke Decor close?
The closure followed hundreds of complaints about undelivered orders and refunds, financial disputes, creditor claims, and a foreclosure sale involving company assets.
What happened to the Burke Decor website?
The website stopped accepting new orders and removed most of its retail content in April 2025. Older product pages or search listings may still appear online.
Who was the owner of Burke Decor?
Burke Decor was founded by Erin E. Burke in 2007. She was named alongside the business in the Ohio consumer-protection lawsuit connected to unfulfilled customer orders.
Can Burke Decor customers still request refunds?
Customers may contact their payment provider and relevant consumer agency, but recovery depends on payment method, dispute deadlines, supporting records, settlement procedures, and available funds.
Disclaimer: This article provides general information about Burke Decor based on publicly available court documents, government notices, and credible reports. It is not legal or financial advice and does not guarantee that any customer will receive a refund. Legal rights, card-dispute deadlines, and settlement eligibility may vary by payment method and location. Affected customers should verify current information with the Ohio Attorney General, their payment provider, the relevant court, or a qualified legal professional.
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